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PBMs Provide User-Friendly Services for Patients


Receiving timely, effective health care has never been more important or, in the midst of the COVID-19 pandemic, more challenging. Pharmacy Benefit Managers (PBMs) have been working to support more than 266 million patients access their prescription medications at a lower cost and in a transparent, easy-to-navigate fashion. Even as health care is administered remotely, PBMs are offering a variety of user-friendly services and tools to assist patients and ensure they receive the same high-quality care they have come to expect.

These tools have covered a wide range of populations and health care topics. PBMs have built tools that allow physicians to immediately view covered medications and the patient’s cost sharing, helping them to choose cost-effective medications that reduce patients’ expenses. PBMs have also made real-time prescription benefit technology more accessible, informing patients about a medication’s formulary placement and cost sharing, helping them choose the safest, most cost-effective drugs and avoid negative drug interactions.

Finally, as many patients are concerned about the COVID-19 risks public spaces pose, PBM’s mail-service pharmacies are more critical than ever. PBMs are shipping hundreds of millions of prescriptions each year to patients without them ever having to leave their homes.

For more information on how PBMs are #OnYourRxSide, click here.

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Pharmacy benefit managers (PBMs) are your advocates in the health care system, working to lower out-of-control prescription drug costs for patients across the country.

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