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Home Delivery of Prescription Drugs: Just One Way PBMs are #OnYourRxSide


As more and more Americans are curtailing many normal activities during the COVID-19 pandemic, home delivery services are increasingly vital. Pharmacy Benefit Managers (PBMs) are providing home delivery of prescriptions and helping pharmacies serve their usual patients.

PBMs are working closely with federal agencies, states, and other health care stakeholders to temporarily waive signature requirements to keep the 266 million people we serve, pharmacy professionals, and mail carriers safe during COVID-19. This is just one of many actions PBMs are taking to be #OnYourRxSide during this difficult time.

We encourage those who are unsure about their access to home delivery to inquire about receiving your maintenance medications by mail. The first step is to call the prescription drug plan customer service department through the toll-free number on the back of your insurance or prescription drug plan card.

While this is an unprecedented time, PBMs are working to provide patients the prescription drugs they need through our continued services and tools. For more information, please click here.

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Pharmacy benefit managers (PBMs) are your advocates in the health care system, working to lower out-of-control prescription drug costs for patients across the country.

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